Welcome to Fine Store UK. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Us
Fine Store UK is an online retailer offering home, kitchen, storage, cleaning and household products to customers throughout the United Kingdom.
2. Acceptance of Terms
By using this website, placing an order, or accessing our services, you confirm that:
- You are at least 18 years old or have permission from a parent or guardian.
- The information you provide is accurate and complete.
- You agree to comply with these Terms & Conditions.
3. Products
We aim to ensure that all product descriptions, specifications, prices and images are accurate.
However:
- Colours may vary slightly depending on your device.
- Product packaging may differ from images shown.
- Minor specification updates may occur without notice.
4. Pricing
All prices shown are in GBP (£).
Prices include VAT where applicable unless otherwise stated.
We reserve the right to change prices without prior notice.
5. Orders
After placing an order you will receive an order confirmation email.
This confirmation does not guarantee acceptance of your order.
We reserve the right to:
- Cancel orders
- Limit quantities
- Refuse suspicious or fraudulent orders
- Correct pricing errors
6. Payment
We accept secure online payment methods available during checkout.
Orders will only be processed once payment has been successfully authorised.
7. Delivery
Delivery times are estimates only.
We are not responsible for delays caused by:
- Courier services
- Weather conditions
- Public holidays
- Events beyond our reasonable control
Customers must ensure that delivery details are accurate.
8. Returns & Refunds
If you are not satisfied with your purchase, you may request a return in accordance with our Returns Policy.
Returned products should:
- Be unused where possible
- Be in original packaging
- Include all accessories
Refunds will be processed after returned goods have been inspected.
Certain hygiene or personalised products may not be eligible for return.
9. Damaged or Incorrect Items
If you receive a damaged, faulty or incorrect item, please contact us as soon as possible.
Where appropriate, we may provide:
- Replacement
- Repair
- Refund
10. Product Availability
All products are subject to availability.
If an item becomes unavailable after an order has been placed, we may:
- Issue a refund
- Offer an alternative product
- Contact you for further instructions
11. Intellectual Property
All website content including:
- Logos
- Product images
- Graphics
- Text
- Designs
- Layout
is owned by or licensed to Fine Store UK.
No content may be copied, reproduced or distributed without written permission.
12. Website Use
You agree not to:
- Use the website unlawfully.
- Attempt to gain unauthorised access.
- Upload malicious software.
- Disrupt website functionality.
- Copy website content without permission.
13. Limitation of Liability
To the maximum extent permitted by UK law, Fine Store UK shall not be liable for:
- Indirect losses
- Loss of profits
- Business interruption
- Data loss
- Delays outside our control
Nothing in these Terms excludes liability where exclusion is not permitted by law.
14. Privacy
Your use of this website is also governed by our Privacy Policy.
Personal information is handled in accordance with applicable UK data protection laws.
15. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the content, privacy practices or availability of third-party websites.
16. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Updated versions will be published on this page with the revised date.
17. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.
